ABOUT
My journey
My background
I am fortunate to work in fascinating, challenging, and unexpected settings.
Steven Flannes, Ph.D.
Licensed Psychologist
PSY 7139
Early in my career, I worked in clinical settings, both as a provider and an operations leader. As I encountered the business side of these operations, I was intrigued by the idea of taking the people skills I applied in my clinical experiences into the worlds of business and non-profit organizations.
Three key mindsets guide my work:
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Interpersonal skills can be defined, demonstrated, and practiced.
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Small improvements in these skills in our personal or work life can pay disproportionately big dividends in our attitudes and performance.
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These tumultuous times in which we live demand that we develop emotional and intellectual resilience to flourish amid the chaos, uncertainty, and change.
KEY ROLES AND ACTIVITIES
I have been fortunate to work in a variety of interesting and challenging settings. Below is a chronology that describes my professional journey:
PhD in Clinical and Professional Psychology
Staff Psychologist in community mental health center
Instructor, graduate level at University of Notre Dame
Director, Psychiatric inpatient unit
Director, county outpatient mental health clinic
Consultant, Employee Assistance Program (EAP) consulting firm
Director of Managed Behavioral Healthcare Care for a venture-capital funded healthcare firm
Long-term consultant to a career transitions firm, providing coaching and assessment services to C-level leaders
Seminar leader on topics related to interpersonal leadership skills, presenting seminars across the US and Canada, as well as England, Ukraine, and Poland
PROFESSIONAL ORGANIZATIONS
I am a member of a few organizations reflecting my current work and my values & beliefs:
American Psychological Association (APA)
The Society of Consulting Psychology (Division 13 of the APA)
www.apa.org/about/division/div13
The Society for Humanistic Psychology (Division 32 of the APA)
www.apa.org/about/division/div32
The National Coalition of Independent Scholars (NCIS)
CLIENT COMPANIES AND ORGANIZATIONS
Below is a representative sample of companies and organizations for whom I have provided my services:
Amdocs
Catholic Health Initiatives: Center for Translational Research (Maryland)
Dolby
Drake Beam Morin (now Lee Hecht Harrison)
Donor Network West
Hexcel Corporation (United States)
HSBC Bank
Kaiser Permanente
McKesson
Virginia Department of Transportation (VDOT)
PeopleSoft (now Oracle)
Project Management Institute (PMI)
Recology (California)
SAS Institute conferences (Montreal and Philadelphia)
Sierra Pacific Industries
Spider Technologies (Ukraine and Russia)
Stanford University
State Bar of California
Syar Industries (now Vulcan Materials)
Turner Construction
Verisign (California and Virginia)
DOMESTIC AND GLOBAL WORK PRESENCE
I have been fortunate to provide my services to businesses and organizations operating in diverse geographical settings: