RESOURCES

Articles & Papers

Four categories of resources

Additional resources to help you expand your "people skills."

DEVELOPING RESILIENCE AND REDUCING STRESS: FUNCTIONING AT THE TOP OF ONE’S GAME

Being Your Best During Tough Times

During Covid (as well as during the current political turmoil in the world), some of my client companies asked me if I could create a very short presentation on ideas about how one can maintain high levels of performance even when facing demanding situations or troubling times.

VIEW PRESENTATION

My Top 14 Ways to Reduce My Stress

An informal list of 14 activities or mindsets that came to me when I was asked to make a personal list of what one can do to reduce stress.

VIEW LIST

Tangible Tips for Handling the Endless Stress in Project Management

Stress impacts cognitive functioning, decision making, and short-term memory. This paper describes such cognitive disruptions, as well as personal style-based strategies to manage stress towards keeping us functioning at our best.

READ PAPER

Multitasking: It’s Not What It’s Cracked Up to Be

We have been told to be multitaskers in order to keep up with the demands in both our professional and personal lives. However, this article, posted by the American Psychological Association, describes the inefficiencies that are inherent in a multitasking mindset.

READ ARTICLE

ENHANCING PEOPLE SKILLS

Ten Things Emotionally Intelligent People Do

The term “emotional intelligence” often seems murky to define. This article presents very specific, tangible behaviors that are present in emotionally intelligent people.

READ ARTICLE

The Importance of People Skills

I presented this overview, on enhancing one’s people skills, to a conference of technology professions.

READ PAPER

INTERPERSONAL SKILLS REQUIRED FOR THE EFFECTIVE LEADER

Approaches to Being Viewed as a Good Listener

Here are some very specific behaviors that I’ve noticed over the years in my clinical psychology work and business consulting that often earn one the description of “being a good listener.”

READ ARTICLE

People Skills Primary for Project Managers

I was interviewed by the technology publication Automation World on how people skills are so important for professionals who work in complex and technology—expanding organizations.

READ ARTICLE

Leading teams and developing trust

Nurturing Trust in Organizations

Leaders need to realize that trust is a fluid state of personal experience, its presence or absence totally defined in the eye of the beholder. Thus, leaders need to be nimble and employ behaviors such as appropriate transparency, mutuality, and a tone that creates “psychological safety” for others to feel trust in the leader.

READ ARTICLE

19 Things Emotionally Intelligent People Do

The most effective leaders have many qualities of emotional intelligence. This article presents “emotionally intelligent behaviors” in very tangible and concrete terms.

READ ARTICLE